People Management
Career Opportunities 

Customer Service Ambassador (Full-time / Part-time)

  Job Responsibilities:
     
  Assist with handover logistics, and work with internal/ external parties to ensure timely and effective service to customers
  Provide after-sales services and follow up proactively
  Handle and respond to customer enquiry
  Assist in sales activities and operations
  Provide tours for potential buyers inside property, common area and recreational facilities
  Support on-site logistics
  Compile operation reports on number of visitors and customer feedback
  Maintain inventory of materials and others upon request
     
  Job Requirements:
     
  Diploma holder or above
  1 year of relevant experience in particular handover of residential properties or client-facing customer service role
  Good command of spoken & written Cantonese and English, basic skills in Mandarin
  Good interpersonal and communication skills, good telephone manner and responsive to clients' enquiries
  Positive working attitude, responsible and result-oriented
  Good listener
  Proficient in MS Office application (Excel, Word, PowerPoint and Chinese Word Processing)
  6 months renewable contract with satisfaction gratuity
  12 days annual leave
     
  Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to hrd_kwihhkp@kwah.com

All Personal data collected will be used for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.
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