People Management
Career Opportunities

Customer Service Ambassador (Full-time / Part-time)

	Job Responsibilities:

	●	Assist with handover logistics, and work with internal/ external parties to ensure timely and effective service to customers
	●	Provide after-sales services and follow up proactively
	●	Handle and respond to customer enquiry
	●	Assist in sales activities and operations
	●	Provide tours for potential buyers inside property, common area, and recreational facilities
	●	Support on-site logistics
	●	Compile operation reports on number of visitors and customer feedback
	●	Maintain inventory of materials and others upon request

	Job Requirements:

	●	Diploma holder or above
	●	1 year of relevant experience in particular handover of residential properties or client-facing customer service role
	●	Good command of spoken & written Cantonese and English, basic skills in Mandarin
	●	Good interpersonal and communication skills, good telephone manner, and responsive to clients' enquiries
	●	Positive working attitude, responsible and result-oriented
	●	Good listener
	●	Proficient in MS Office application (Excel, Word, PowerPoint, and Chinese Word Processing)
	●	6 months renewable contract with satisfaction gratuity
	●	12 days annual leave

	Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to Hrd_kwihhkp@kwah.com All Personal data collected will be used for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.